Privacy notice

Data controller

Under Turkish law number 6698 on the protection of personal data, your personal data is processed by Glow Beauty Studio as the data controller, within the framework explained below. Our studio is at Etiler Mahallesi, 839. Sokak No: 31 A, 07010 Muratpaşa / Antalya. You can reach us on 0530 357 00 73.

The personal data we process

We collect only as much information as we need for the appointment and the service itself.

• Identity information: first name and surname.
• Contact information: telephone number and the messages you send over WhatsApp.
• Appointment information: the service you choose, the day and time of your appointment, and the record of your earlier sessions.
• Service information: the notes we take during the analysis of your skin, brows, nails or target area, and the information you share with us for planning.
• Visual records: before and after photographs, only where you have given explicit consent.

Our processing purposes

• Creating, planning and reminding you of your appointment.
• Preparing a service plan that suits you and following up the sessions.
• Answering your questions and sharing price information by telephone and WhatsApp.
• Sending aftercare advice once the service is complete.
• Meeting our legal obligations and responding to requests from authorised institutions.

Legal grounds

• Necessity for the establishment or performance of a contract (law, article 5/2 c).
• Compliance with a legal obligation of the data controller (law, article 5/2 ç).
• Our legitimate interest, provided it does not harm your fundamental rights and freedoms (law, article 5/2 f).
• Information that may count as special category data, and visual records, are processed only with your explicit consent; you may withdraw that consent at any time.

How the data is collected

We collect your data through telephone calls, WhatsApp messages, face to face conversations at the studio and the information form you fill in at your first visit. There is no form on our website; you do not need to send us any data over the internet.

Transfer of data

We do not sell or transfer your personal data to third parties for marketing purposes. Your data is shared with authorised public institutions only where there is a legal request, and with the people from whom we receive accounting and legal services to the extent those processes require. When you choose WhatsApp for messaging, your messages are also processed on that application's own infrastructure.

Retention period

We keep your data for as long as the purpose of processing requires and until the limitation periods set out in the relevant legislation have expired. Once the period is over, your data is deleted, destroyed or anonymised.

Your rights under the law

Under article 11 of the law you may apply to the data controller with the following requests.

• To learn whether your personal data is being processed.
• To request information about it if it has been processed.
• To learn the purpose of processing and whether the data is used in line with that purpose.
• To know the third parties to whom the data is transferred, in Turkey or abroad.
• To request correction if the data has been processed incompletely or incorrectly.
• To request deletion or destruction within the conditions set out in the law.
• To request that correction, deletion and destruction be notified to the third parties to whom the data was transferred.
• To object to a result reached against you solely through analysis by automated systems.
• To request compensation if you suffer damage because of unlawful processing.

How to apply

To exercise your rights you may apply to our studio in writing or reach us on 0530 357 00 73. We conclude your request as quickly as its nature allows and within thirty days at the latest.